PRIVACY POLICY

Privacy Policy
Last updated: February 3, 2026

At Gulmnah, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, email

• Payment Information: Card details, transaction details, billing info

• Account Information: Username, password, preferences

• Order Information: Products viewed, added to cart, purchased, returned

• Communication Data: Messages or inquiries you send to us

• Device & Usage Data: IP address, browser type, activity on our website

2. How We Collect Information

We collect information:

• Directly from you (when you place orders or create an account)

• Automatically through cookies and tracking tools

• From service providers (e.g. payment gateways, shipping partners)

• From third-party partners

3. How We Use Your Information

Your data is used to:

• Process and deliver your orders

• Manage your account and preferences

• Provide customer support

• Improve website performance and user experience

• Send promotional offers and updates

• Prevent fraud and ensure secure transactions

• Comply with legal obligations

4. Sharing of Information

We may share your information with:

• Shopify (our platform provider)

• Payment processors and logistics partners

• Marketing and analytics partners

• Legal authorities (when required by law)

Your information is only shared when necessary to provide our services.

5. Shopify Integration

Our store is powered by Shopify. Your data may be processed by Shopify and its partners to help us operate, improve, and secure our services.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website functionality

• Remember your preferences

• Provide personalized shopping experience

• Show relevant advertisements

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request deletion of your data

• Correct inaccurate information

• Request data transfer (portability)

• Opt-out of marketing communications

8. Data Security

We take appropriate measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your data only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for children. We do not knowingly collect data from individuals under 16 years of age.

12. International Data Transfers

Your information may be stored or processed outside your country. We ensure appropriate safeguards are in place.

13. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page.

14. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us:

📧 Email: customer.care@gulmnah.com
📞 Phone: 0300-1485624

We are committed to maintaining your trust and ensuring a safe and secure shopping experience at Gulmnah.